What This Policy Covers and Where It Applies
We collect the information you provide when opening an account — your name, email address, contact number, and payment details linked to Touch 'n Go eWallet, Boost, or GrabPay. We also collect session data automatically: device type, browser, IP address, and pages visited. This data lets
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us process your deposits and withdrawals, verify your identity, and keep your account secure. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your DuitNow or FPX transactions — it is strictly to complete
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the service you requested. Retention periods depend on the nature of the data: transaction records are kept as required by applicable financial regulations, while marketing preferences are held only as long as you remain opted in. Access to our platform and the applicability of this policy
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depend on local law and are available where local law permits. Players in Kuantan and across Malaysia are subject to the same data handling standards described here. If you have questions about how a specific data type is used, reach our support team directly via live
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chat.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.